To reset your Campus AD password, click here.

To reset your CRBS LDAP (aka CRBS Single Sign-On, aka CRBS SSO) password, click here.

For get additional info on UCSD Campus logins (AD, Business Systems, Kerberos), click here.

Detailed instructions for specific tasks are listed below.

To change your AD passwordyou will need to know your AD username and one of the following:

Take this information to

To change your LDAP passwordyou will need to know *BOTH* your LDAP username and your LDAP email address.

  • Click here.
  • Enter your LDAP username (often this matches your AD username, but not always)
  • Enter the email address associated with your username (often this matches your or email address
  • Click Submit
  • Watch for an email to the address you provided that contains a link for resetting your password
    • the email should be from
    • remember to check your spam folder
    • give it 5 minutes before you submit a ticket via email to
  • Click the link, or paste it into a browser
  • Type in your new password twice
    • your new password must not be the same as your old one
    • your new password must have at least 1 character from each of the following four categories
      • uppercase
      • lowercase
      • numbers
      • special characters
        • These are okay
        • These are not okay
  • Reconfigure any applications that need this password
    • email clients like Thunderbird, Gmail,, Outlook, etc.
  • Remember to use your new password when logging into NCMIR workstations, Jira, Confluence, etc.

To Retrieve Your Username via
  • Click "Can't access your account?"
  • Choose "I have forgotten my username"
  • Enter your email address
  • Check email for a link that will allow you to reset your password, or which provides your username.

To Check Your Group Membership via

  • Login with your username and password.
  • Click on "Groups"

To Check Your Application Privileges via

  • Login with your username and password.
  • Click on "Applications"