First, check the SysOps Status Blog to see if your problem is part of a bigger issue that has already been reported.
If not, create a Jira ticket
preferred: Visit http://support.crbs.ucsd.edu/
alternative: Email firstname.lastname@example.org
For emergency assistance, contact your administrative assistant or call Vicky Rowley at 858-775-6518.
How to use the Jira website
Login to Jira
Click "Create New Issue" in Menu
Choose your project and issue type
Fill in the appropriate information and click "Create"